PRIVACY POLICY

Thank you for choosing Dream Cocoon. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from our online store.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

    We may collect the following types of personal information:

    • Contact Information: Including but not limited to your name, email address, phone number, and shipping address.
    • Payment Information: Details related to your purchases, such as credit card information. Please note that we do not store payment information; it is securely processed by our third-party payment processors.
    • Order Information: Details about your orders, purchases, and transaction history.
    • Account Information: If you create an account on our website, we collect information associated with your account, including login credentials.

    2. How We Use Your Information

      We use your personal information for the following purposes:

      • Order Processing: To process and fulfill your orders and provide customer service.
      • Communication: To communicate with you about your orders, updates, and promotions.
      • Marketing: With your consent, to send you marketing and promotional communications.
      • Improvement of Services: To analyze and improve our website, products, and services.

      3. Data Sharing

        We may share your personal information with third parties for the following purposes:

        • Service Providers: We may engage third-party service providers to assist with various aspects of our business operations.
        • Legal Compliance: To comply with legal requirements, enforce our policies, or respond to legal requests.

        4. Your Rights

          You have the right to:

          • Access, Correct, or Delete: Access, correct, or delete your personal information.
          • Object: Object to the processing of your personal information.
          • Withdraw Consent: Withdraw your consent for marketing communications.

          5. Data Security

            We implement security measures to protect your personal information. However, no data transmission over the internet can be guaranteed to be completely secure.

            6. Changes to this Privacy Policy

              We may update this Privacy Policy from time to time. The latest version will be posted on our website with the effective date.

              7. Contact Us

                If you have any questions or concerns about this Privacy Policy, please contact us at contact@dreamcocoonstore.com.